Privacy Policy

Who we are

This policy explains how Internetshine Technologies Private Limited (“InternetShine”, “we”, “us”) collects and uses personal data when you visit internetshinetechnologies.com, contact us, or work with us.

We are a company incorporated in India (CIN U72900UP2020PTC125370) with our head office at Basement Floor, Building No. F2, Block A, Sector 3, Noida, Uttar Pradesh 201301, India. Under India’s Digital Personal Data Protection Act, 2023, we are the “Data Fiduciary” for the personal data described here.

What we collect

When you send an enquiry through our contact form, we collect:

• your name and work email address;
• your phone number and company name, if you give them;
• the services you’re interested in, when you want to start, and your message;
• the page you sent it from, the date and time, your IP address and your browser type;
• a spam-check result from Google reCAPTCHA.

When you email or call us, we keep the details you share with us, such as your name, contact details and the content of your message.

When you browse our website, our web server keeps standard technical logs (such as IP address, browser type and the pages requested) to keep the site running and secure.

We don’t ask for sensitive information through this website. Please don’t send it in a message.

How we use your data

We use your personal data to:

• reply to your enquiry and send you a confirmation with your reference number;
• discuss, plan and provide the services you ask for;
• keep a record of our conversations with you;
• protect our website and forms from spam and abuse;
• meet our legal, tax and accounting obligations.

When you submit the contact form, you consent to us using your details for these purposes. We don’t sell your personal data, and we don’t add you to marketing emails unless you ask us to.

Google reCAPTCHA and Google Fonts

Our contact form is protected by Google reCAPTCHA, which checks that a real person is sending the form. To do this, Google collects information about your device and how you use the page. Google’s Privacy Policy and Terms of Service apply to that information.

Our pages load fonts from Google Fonts, so your browser connects to Google’s servers, which receive your IP address.

Cookies

We don’t use advertising cookies. Google reCAPTCHA may set cookies to tell people from bots. WordPress sets cookies only for people who log in to manage the website. If we add analytics in the future, we’ll update this section.

Who we share it with

We share personal data only with service providers who help us run our business, and only as much as they need:

• our website hosting provider, which stores the website and the enquiries sent through it;
• Google, for business email (Google Workspace), reCAPTCHA and fonts;
• other professional advisers, such as accountants and lawyers, when needed.

We may also share information when the law requires it, for example with a court or government authority.

Some of these providers store data outside India, including in the United States. When this happens, we rely on their contractual and security commitments to protect it.

How long we keep it

We keep enquiries and related emails for up to 24 months after our last contact with you. If you become a client, we keep project and billing records for as long as the contract and Indian law require. Server logs are kept by our hosting provider for a limited period.

How we protect it

Our website uses HTTPS, and enquiries are stored in our website’s admin area, which only authorised staff can access. No system is completely secure, but we take reasonable steps to protect your data and will act quickly if something goes wrong.

Your rights

Under the Digital Personal Data Protection Act, 2023, you can:

• ask for a summary of the personal data we hold about you and how we use it;
• ask us to correct, complete, update or delete your personal data;
• withdraw your consent at any time (this doesn’t affect anything we did before you withdrew it);
• nominate another person to exercise these rights if you die or become unable to;
• raise a complaint with us, and if you’re not satisfied with our response, with the Data Protection Board of India.

To make a request, email us using the details below. We may need to confirm your identity before we act on it.

Children

Our website and services are for businesses. They are not intended for anyone under 18, and we don’t knowingly collect personal data from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. If the changes are significant, we’ll make that clear on this page.

Contact and grievances

For privacy questions, requests or complaints, contact us at: